COVID-19 - Group retirement savings

We're committed to supporting you

We're going through this unprecedented time together. Our services are still available and we're here to help. If it's important to you, it's important to us.

Your investments in periods of market volatility

During this time, remember:

  • The investment funds in your retirement savings plan are designed to weather periods of volatility.
  • Market fluctuations often provide opportunities for investment professionals to boost portfolio performance.

Our specialists are closely monitoring the situation and how our funds are performing.

Key investment rules

  • Keep a diversified portfolio to help limit losses amid stock market turbulence.
  • Make sure the composition of your portfolio corresponds to your goals, risk tolerance and investment horizon.
  • Stick to your savings goals and the action plan put in place to achieve them.

Tips for managing your investments

Stock markets have fallen dramatically as a result of the coronavirus pandemic. Many investors have seen their investments drop significantly in value. Before changing your investment instructions, we invite you to review these 6 essential rules for investing:

6 essential rules for investors right now External link. Opens in a new window.

We're here to help

Our secure site is available 24/7.

We're currently experiencing a high volume of calls. We encourage you to manage your transactions and look for answers to your questions on our secure site.

Log in Lien externe au site. S’ouvre dans une nouvelle fenêtre.

Please note that we're updating messages regularly. You can find them on the secure site in the My messages section.

1st time on the site?

1. Register at dfs.ca/planmember. Under Log on to your account, click Go. On the login page, click Register.

2. Follow the instructions to complete your registration. You'll need your group number and your plan member or employee number (available on your statement) to create your user ID and password.

3. You'll be redirected to the login page where you can log in with your user ID and password.